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Home» Circulars» Appointment Of Client Relationship Manager Crm Within The Jurisdiction Of Chief Commissioner Of Customs Mumbai Ii

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Appointment of Client Relationship Manager (CRM) within the jurisdiction of Chief Commissioner of Customs, Mumbai- II
 

 

CHEMEXCIL
Basic Chemicals, Cosmetics & Dyes Export Promotion Council
(Set-up by Ministry of Commerce and Industry, Govt of India)

Jhansi Castle, 4th Floor, 7, Cooperage Road, Mumbai - 400 001. India

Tel : +91 22 22021288 Website : www.//chemexcil.in

 

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EPC/LIC/CBIC/AEO                                                                         14/11/2018

 

 

ALL  MEMBERS OF THE COUNCIL

        

AEO


Appointment of Client Relationship Manager (CRM) within the jurisdiction of Chief Commissioner of Customs, Mumbai- II

 

Dear Members,

 

As you might be aware, Authorized Economic Operator (AEO) programme  seeks to provide tangible benefits in the form of  faster Customs clearances and simplified Customs procedures to those business entities who offer a high degree of security guarantees in respect of their role in the supply chain.

 

In this regard,  O/o  Commissioner Of Customs (NS-III), JNCH  has  issued Public Notice no 145/2018 dated 08/11/2018  regarding appointment of Client Relationship Manager (CRM) within the jurisdiction of Chief Commissioner of Customs, Mumbai- II.

 

The following officer is appointed as Client Relationship Manager (CRM) within the jurisdiction of Chief Commissioner of Customs, Mumbai- II :

 

Sr. No.

Name and Designation of the Officer (Shri)

Office
Address/ Telephone

Appointed as

Jurisdiction

1.

Shri N. Balram,
Dy.      Commissioner
Of Customs
AEO Cell, Zone-II

C-8, 2nd Floor, JNCH,
Nhava Sheva 022- 27244860,
9491382741

Client Relationship Manager (CRM) for    AEO entities

Mumbai- II

 

 

The CRM will be responsible for-

 

  • Clarifying/ resolving query, if any, of AEO applicant while filing the AEO application in the office of CC Customs, Zone- II. In case of unavailability or doubt, the CRM can direct the applicant to the AEO Cell of JNCH for guiding the applicant.
  • CRM shall be single point of interaction with AEO clients. CRM should act as a voice of AEO within Customs in relation to legitimate concern and issues of AEO. CRM should assist in getting procedural and operational issues resolved by co-ordinating with different sections within Customs as well as other stakeholders.

 

  • Keeping record of Customs related error reported voluntarily by the AEO status holder and forwarding the same to AEO Cell on weekly basis.

Members are requested note CRM details for JNCH  and take it forward, if interested.  The above said Public Notice is  available for download using below links:

http://jawaharcustoms.gov.in/pdf/PN-2018/PN_145.pdf

 

 

For other custom houses,  we shall let you to know the details in due course or the same can be obtained through the CHA’s.

 

Thanking you,

 


Yours faithfully,


  
(S.G BHARADI )
EXECUTIVE DIRECTOR

 

 

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