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Activation of Contact DGFT service as single point contact for all Foreign Trade related issues


Basic Chemicals, Cosmetics & Dyes Export Promotion Council
(Set-up by Ministry of Commerce and Industry, Govt of India)

Jhansi Castle 4th Fl., 7 Cooperage Road, Mumbai - 400 001.India.

Tel : +91 22 22021288 / * Fax : +91 22 22026684 *

E-mail : Web :


EPC/LIC/Contact@DGFT  8th September 2017




Activation of “Contact@DGFT” service as single point contact


for all Foreign Trade related issues


Dear Members,


We would like to inform you   that   a new link namely- Contact@DGFT    has been activated at the DGFT website ( as a single point contact/ system for resolving all foreign trade related issues.


As per the DGFT Trade Notice no. 17/2018 dated 06/09/2017,  Exporters/Importers are requested to use this facility for resolution of foreign trade related issues either directly concerning DGFT (headquarters or regional offices) or concerning other agencies of the Central or State Governments.


We understand that efforts will be made for expeditious resolution of issues which are directly related to DGFT and the issues concerning other agencies will be taken up by DGFT on behalf of the exporters/importers with the agencies concerned.  A reference number will be issued for each request so that the status of action taken can be tracked. Effective monitoring arrangements have been made.


Members are requested to  make use of this facility  which is activated on (Quicklinks on top left corner)  or may also visit using below link :


Thanking You,

Yours faithfully,


Executive Director





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